What's breaking
- 01
The case sells, the billing does not
Guest points at three slices. Cashier hunts SKUs. The next five people in line watch.
- 02
Wastage is a rumour
Evening leftovers, complimentary pieces, 'staff meal' — nobody logs it. You only feel it in flour purchase.
- 03
No photos, no premium
A custom cake looks like a line item called Cake-1. Guests do not upsell themselves into the ₹1,200 box.










