What's breaking
- 01
Courses collide
Mains fire while starters are still on the pass. The captain is in the garden. The table waits 18 minutes between plates.
- 02
Voids and comps vanish
A complimentary dessert, a wrong-item void, a second bill print — no PIN, no reason, no name. Month-end is a fight with the cashier.
- 03
Guests hate waving
In a quiet room, raising a hand for water breaks the mood. Staff also miss the cue when they are at another table.










